As we say goodbye to Cash Back Rewards, you might see some of your redeemable rewards in your account. If you don’t see your rewards, you may need to update your bank info in the Earnin app.
Go to the Earnin app, then open your account settings and select My Bank. Ensure you have the correct bank info entered. Once you update your bank info, please wait an additional 3-5 business days for us to send your rewards money to your account.
Still don't see your rewards money in your bank account? Contact support for more help on adding a valid bank account.
Why you might see extra money in your bank
We’re discontinuing Cash Back Rewards on Earnin but you may still have unclaimed Cash Back rewards. We got you covered! We’ll automatically send your unclaimed Cash Back Rewards to the bank account you have connected to Earnin.
When to expect your CBR funds
Like how you normally receive your Cash Back Rewards, we will send your unclaimed rewards to your bank account connected to Earnin. If you’re enrolled in Lightning Speed, you’ll see the money post immediately. If you don't have Lightning speed, the transaction could take up to 3-5 business days.
What are unclaimed Cash Back Rewards?
This comprises all your Earnin Cash Back Rewards that have not been redeemed. We owe it to you to make sure that you receive the rewards you earned while enrolled in our Cash Back Rewards feature.
Make sure your bank info is up-to-date
We’ll automatically send your unclaimed Cash Back Rewards to the bank account you have connected to Earnin so please make sure that your bank info in the app is correct and up-to-date.
What if I don’t want to update my bank info?
We can only send your unclaimed Cash Back Rewards to the bank account connected to Earnin. Not updating your bank info will prevent us from sending your rewards.
What happens if I don’t claim my Cash Back Rewards?
Please contact support for more information on your unclaimed Cash Back Rewards.
Don’t worry! We still have some amazing features to help you take control of your finances. Check out the Toolkit in the app.
Together, we're building a financial system that works for people