Why does the Earnin app say that you were unable to confirm that my last paycheck posted?

 

We really sorry, we know this is frustrating. There's a quick fix though!

If it's payday, the app may show you've reached your Max, or that it's waiting for you to get paid. This is because just like any other financial services, we don't have a live connection with your online bank & the info about our payments and your direct deposit is sometimes delayed.

Just send our support team a screenshot of your direct deposit and/or our payments and we’ll take care of it for you! Don't forget to include the last four digits of your account # in the photo.

If you've already sent this, you're awesome! Hang tight & our team will help as soon as possible.

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