If you entered an invalid password more than six times, your account will be temporarily locked for 30 minutes.
Please try logging back in after 30 minutes.
If the issue persists, click the question mark icon in the upper right corner of the login screen to contact support.
I can't login and it’s not due to failed login attempts
If you are experiencing problems logging into the app after entering your login information, please ensure the following before completing the troubleshooting steps listed below:
- Your phone number or email address is correct and not being used on another device or by another person
- Your phone's operating system is up to date with the latest version
- Your EarnIn app is up to date with the latest version
If you are still unable to log in after confirming the above, click the question mark icon in the upper right corner of the login screen to contact support.