Why is my Lightning Speed transfer delayed?

Here’s what to do if you don’t see your Lightning Speed transfer process within minutes*

Confirm that your debit card is not expired, locked or being replaced (marked as lost or stolen). If you have a replacement card, add it within the app

Confirm your bank does not have a daily transaction limit and if they block using the card with outside companies.

Occasionally, banks put a temporary hold on transactions if they don’t recognize the sender for security purposes. Once we’re recognized by your bank, future Lightning Speed transfers should post within minutes.

If you do not receive your transfer within 30 minutes, please contact customer support.

 

*Fees may apply to use Lightning Speed. Lightning Speed may not be available to all community members. Cash Outs may take up to thirty minutes, actual transfer speeds will depend on your bank connection. EarnIn will keep debit card information on file to assist with Lightning Speed transactions and will only charge the card if you later provide specific authorization. Restrictions and/or third-party fees may apply, see EarnIn.com/TOS for details.