Here’s what to do if you don’t see your Lightning Speed transfer process within minutes*.
Confirm that your debit card is not expired, locked or being replaced (marked as lost or stolen). If you have a replacement card, add it within the app.
Confirm your bank does not have a daily transaction limit and if they block using the card with outside companies.
Occasionally, banks put a temporary hold on transactions if they don’t recognize the sender for security purposes. Once we’re recognized by your bank, future Lightning Speed transfers should post within minutes.
If you do not receive your transfer within 30 minutes, there will be no Lightning Speed fee.
*Fees may apply to use Lightning Speed. Lightning Speed may not be available to all Community Members. Cash Outs may take up to thirty minutes, actual transfer speeds will depend on your bank connection. Restrictions and/or third-party fees may apply, see Earnin.com/TOS for details.