How do I cancel or adjust my tip?

Follow

Objective

To cancel or adjust my tip after I have Cashed Out

Procedure

  1. You can write in to any of our support channels with a cancel or adjustment request
    1. Support channels include:
      1. The app (chat and email)
      2. Twitter DM
      3. Facebook DM
  2. One of our community advocates will help you cancel or adjust your tip manually

Device

  • iOS
  • Android

Additional Notes

Our community advocates are not able to adjust tips for the Balance Shield power feature, so please double check your Balance Shield tip during set up.

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