How do I cancel or adjust my tip?



To cancel or adjust my tip after I have Cashed Out


  1. You can write in to any of our support channels with a cancel or adjustment request
    1. Support channels include:
      1. The app (chat and email)
      2. Twitter DM
      3. Facebook DM
  2. One of our community advocates will reach out and help you with options on how we can help you with your tip.


  • iOS
  • Android

Additional Notes

Our community advocates are not able to adjust tips for the Balance Shield power feature, so please double check your Balance Shield tip during set up.

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