What to do when receiving "Your bank account is locked"?


You may need to contact your bank to unlock the account or see if there are any restrictions for third-party connections. Once your online banking has been unlocked or restrictions are lifted, re-enter your bank info in the app.

Additional notes

Please reach out by chatting with Support once this has been completed. We'll check the status of your account.

Was this article helpful?
279 out of 756 found this helpful