I don't see the Helping Hand feature in the app?

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Answer

There are a few reasons the Helping Hand feature may not be appearing for you on the app:

  • If you have already made a Helping Hand request this pay period.
  • If making a Helping Hand request will increase your Max beyond your net pay on your payday.
  • If you do not meet one of the Helping Hand enrollment qualifications.
  • It might not be available to you yet since this feature is still currently in development and is being slowly released to the community.

Additional notes

To learn more about Helping Hand and it's enrollment qualifications click here.

Related article: How to use the Helping Hand feature

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