My debits posted but I am still unable to cash out

Answer

There are a couple of main reasons in which the CASH OUT button is not available.

  • Not enough earnings
    • There are times when your hours are not tracking properly. Check if your GPS is enabled by following this link. If it is enabled, try these steps to improve GPS accuracy.
    • Check to make sure the app permissions are enabled by following this link
  • Debits are not showing as posted
    • This is a rare occurrence when the debits will show as posted on your end however, it does not show as posted on our end. We will advise that you send a screenshot to confirm debits were posted. Once confirmed the account will be manually adjusted at that time.

 

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