It says my bank security questions are incorrect but I entered them correctly

Answer

To confirm your info, please log in to your bank's website (not your bank's mobile app) and double-check your answers to your security questions. Once you’re done, please open the Earnin app to re-enter your bank info and provide the correct answer to each question.

Some tips when answering security questions:

  • Enter the security answers/information manually and avoid copying/pasting
  • Watch out for any extra spaces
  • Be careful when switching between regular and special characters

If your issue still persists please contact us via chat support.

 

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