The app says it sent me money, but it's not in my account. Where is it?

If you are enrolled in Lightning Speed, transfers should post instantly* to your account. However, if the transfer out was sent through ACH, it may take 1-2 business days to post in your account due to a number of reasons, which include bank delays, holidays, and system errors. You may check how long it takes for ACH transfers to post here. If it still hasn't been posted by that time, please contact support for further assistance.


* Fees may apply to use Lightning Speed. Lightning Speed may not be available to all Community Members. Some transactions may take up to 30 minutes depending on the card and network status. Restrictions and/or third party fees may apply, see for details.

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