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  2. Cashing Out and Paying Back
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My bank balance and transactions can't fit in one screenshot. What do I do?

Answer

You can submit multiple images that include all the necessary information to update your account through the app or through chat.

  • To update your recent direct deposit
    • screenshots of your direct deposit and the last 4 digits of your bank account number
  • To update our recent debits
    • screenshots of all our debits and your current bank balance

Device

  • Android
  • iOS

Additional notes

  • Why is the app saying there was a hiccup with my screenshot?
  • Why does the app keep asking for a screenshot of the debits with the direct deposit every payday?
  • Why do you need to see a screenshot of my current bank balance when updating my account?
  • Where do I send my bank transaction screenshots?
  • Why is Earnin waiting for my bank to send updated transactions?
  • Why do you need to see my bank transactions?
  • Can't upload a screenshot through the chat window
  • My bank won't allow me to screenshot anything. How can I get a recent bank transaction sent to you?
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