You will need to access your phone's camera app to capture an image to send to us to update your account. Alternatively, if you need to take a screenshot of the info you have on your phone you will need to use your phone's screenshot feature.
You may need to check how to take a screenshot for your particular device since doing this varies depending on the type and model of it.
My bank won't allow me to screenshot anything. How can I get a recent bank transaction send to you?
Why is the app saying there was a hiccup with my screenshot?