I never received my transfer. What's going on?

If you’re enrolled in Lightning Speed, you should receive your transfer instantly.* Standard speed (ACH) transfers arrived in 1-2 business days. 

For details on when funds should arrive, go to How long does it take to get my transfers?

For more troubleshooting help on Lighting Speed transfers, visit Why is my Lightning Speed transfer delayed?


*Fees may apply to use Lightning Speed. Lightning Speed may not be available to all community members. Cash Outs may take up to thirty minutes, actual transfer speeds will depend on your bank connection. EarnIn will keep debit card information on file to assist with Lightning Speed transactions and will only charge the card if you later provide specific authorization. Restrictions and/or third-party fees may apply, see EarnIn.com/TOS for details.

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