Why is the app asking to send a pay stub again when it just gave me money the other day?


There are a number of factors which could cause this:

1. Receiving your direct deposit on a different day than what was setup.
2. A recent change to your payroll.

To correct this, you need to send us a screenshot of your most recent pay stub so that we can make any necessary adjustments if needed through chat support.

Related articles

Why can't I cash out?

Why does the app keep asking for a screenshot of the debits with the direct deposit every payday?

Why does the app need my bank account info? Is this safe?

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