Answer
Here are a few reasons why our community members are having trouble connecting their debit card for Lightning Speed.
- The Lightning Speed icon is not showing up in the app
- The app is under system upgrade or maintenance.
- If this is the case kindly try to re-enter your debit card information on the app after one to 2 hours.
- Mobile device software is not updated
- Earnin app is not updated
Once the issues above have already been fixed you can try to setup or update your account for Lightning Speed. If you need further assistance, please reach out to us via chat or email us at support@earnin.com
Device
- Android
- iOS
Additional notes
- What is Lightning Speed and how can I get it?
- Is there a faster way for my debit card to be approved?
- Which banks work with Lightning Speed?
- Why can't I cash out immediately with Lightning Speed?
- I’m enrolled in Lightning Speed, made my first Cash Out but I still don’t see money. Is this normal?
- How long does it take to receive the cash I request with Lightning Speed?
- I don't have my debit card right now, can I still Cash Out?
- What is the difference between ACH and Lighting Speed