Timesheet Updates

How long does it take to verify my uploaded timesheet and see earnings?

  • It usually takes 10 minutes to process your timesheet. 
  • If there are any issues with your screenshot, the app will send you a notification. 
  • If there are any delays or you have any concerns regarding your timesheet, please contact us.


I've already uploaded a screenshot of my timesheet but why didn't my earnings change?

There are a number of reasons your earnings have not yet updated:

  • You just recently sent the timesheet in.
    • It takes about 10 minutes for the app to process your timesheet.
  • The timesheet you sent may be missing some information that we need.
  • In some rare circumstances, the earnings are there but the app is delayed in displaying it on your end.

Additional notes

Reach out to our 24/7 live chat support if there are any delays, need the timesheet processed quicker, or you would like to check on the status of your timesheet.


Was this article helpful?
163 out of 889 found this helpful