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Earnin Help Center
In progress Reviews
When will I get an update on my Health Aid bill review?
I submitted some incorrect information when signing up for Health Aid. How do I fix that mistake?
How much does Health Aid cost?
What is the Health Aid success rate?
Does Health Aid comply with HIPAA (Health Insurance Portability and Accountability Act)?
Does Health Aid accept current and past due bills?
What kind of providers does Health Aid work with?
What kinds of bills does Health Aid help with?
Accessing Health Aid
When will Earnin Health Aid be available?
What is Health Aid?
How do I enroll in Health Aid?
Where do I find Health Aid in the Earnin app?
I don't see the Health Aid icon in the app. How do I get access?
Frequently Asked Questions
Earnin Statement Regarding COVID-19
I am working from home due to the coronavirus. How will this affect my earnings?
How to Update Earnin App
Is there a quicker way to log in without using a password or fingerprint feature?
Are you guys hiring?
If I refer a friend, do we both get an incentive?
Why do you no longer have paid referrals?
Does Earnin sell or share any of my data?
How does the app work?
Who can use Earnin?
Does Earnin charge fees or interest?
How do I contact support?
How do I refer a friend?
Why did I receive a tip from another person?
How soon can I Cash Out after creating an account?
Step-by-Step on how to set up your Earnin Account
I work for more than one company. Can I register multiple employers with Earnin?
How do I upload a pay stub?
I don't have a pay stub. Is there another way for me to set up my account?
Can I activate my payroll if I have paid vacation leave?
What do my bank screenshots need to show when I send them to Earnin?
Can I manually update my earnings?
I recently received a paper check instead of direct deposit. Can you update my account?
What are earnings and how are they calculated?
How long does it take to verify my uploaded timesheet and see earnings?
Why can't I use NAVcheck deposits for my payroll setup?
My direct deposit was delayed/posted early. Can I still cash out?
What are Military Earnings?
Who can use Automagic Earnings?
How to check your available Earnings
How are Automagic Earnings calculated?
What are Timesheet Earnings?
What are Automagic Earnings?
Can Earnin pay me for my earnings from commission or tips?
What does a deposit adjustment mean?
If I cash out before my payday, will I be debited on the coming payday or the next?
My bank balance and transactions can't fit in one screenshot. What do I do?
My bank won't allow me to screenshot anything. How can I get a recent bank transaction sent to you?
Do tips affect my Max?
Can I cancel a Cash Out?
Can I reschedule my debit?
How to Cash Out
How can Holidays affect my pay date and my Cash Out?
Why does Earnin have Maxes?
How can I pay Earnin back?
How much money can I cash out with Earnin?
Do my Boosts affect my Max?
What should I expect with Cash Back Reward Offers?
What is the Boost feature?
What is the calendar in the app and the bill reminders?
How to enroll in Earnin Cash Back Rewards
How to keep track of my Earnin Cash Back Rewards
Why did the app send money to me when I didn't cash out?
What is Lightning Speed and how can I get it?
How long does it take to receive the cash I request with Lightning Speed?
Balance Shield alerts and Balance Shield Cash Outs
How much does Balance Shield Cost if the Cash Out is less than $100?