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Earnin Help Center
Earnin Features
Health Aid
Health Aid
In progress Reviews
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When will I get an update on my Health Aid bill review?
I submitted some incorrect information when signing up for Health Aid. How do I fix that mistake?
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More Details
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How much does Health Aid cost?
What is the Health Aid success rate?
Does Health Aid comply with HIPAA (Health Insurance Portability and Accountability Act)?
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Bill Types
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Does Health Aid accept current and past due bills?
What kind of providers does Health Aid work with?
What kinds of bills does Health Aid help with?
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Accessing Health Aid
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When will Earnin Health Aid be available?
What is Health Aid?
How do I enroll in Health Aid?
Where do I find Health Aid in the Earnin app?
I don't see the Health Aid icon in the app. How do I get access?
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Frequently Asked Questions
What is Earnin Express and how does it work?
What are the perks of Earnin Express?
How is Earnin Express different from normal cash out?
Earnin Statement Regarding COVID-19
Who can use Earnin?
Does Earnin charge fees or interest?
Where are Earnin’s Terms of Service and Privacy Policy located?
Does Earnin sell or share any of my data?
Are you guys hiring?
How do I contact support?
Important: Required App Update for iOS
If I refer a friend, do we both get an incentive?
Why do you no longer have paid referrals?
How do I refer a friend?
Is there a quicker way to log in without using a password or fingerprint feature?
What do my bank screenshots need to show when I send them to Earnin?
I recently received a paper check instead of direct deposit. Can you update my account?
My direct deposit was delayed/posted early. Can I still cash out?
How does the app work?
Step-by-Step on how to set up your Earnin Account
How soon can I Cash Out after creating an account?
I work for more than one company. Can I register multiple employers with Earnin?
How to Update my Earnin app
How do I upload a pay stub?
I don't have a pay stub. Is there another way for me to set up my account?
Can I activate my payroll if I have paid vacation leave?
Why did I receive a tip from another person?
What does a deposit adjustment mean?
If I cash out before my payday, will I be debited on the coming payday or the next?
My bank balance and transactions can't fit in one screenshot. What do I do?
My bank won't allow me to screenshot anything. How can I get a recent bank transaction sent to you?
Can I cancel a Cash Out?
Can I reschedule my debit?
How can I pay Earnin back?
How to cash out
How can Holidays affect my pay date and my Cash Out?
How much money can I cash out with Earnin?
Earnings Overview
Does Earnin work for people who are unemployed?
Can Earnin pay me for my earnings from commission or tips?
What is Work Email Earnings?
I didn’t receive earnings after using my work email to send an email to Earnin
Who can use Automagic Earnings?
How are Automagic Earnings calculated?
What are Automagic Earnings?
Can I manually update my earnings?
What are Timesheet Earnings?
Why can't I use NAVcheck deposits for my payroll setup?
What are Military Earnings?
Do tips affect my Max?
What is a Max?
Why does Earnin have Maxes?
Do my Boosts affect my Max?
What should I expect with Cash Back Reward Offers?
What is the Boost feature?
How to set up Lightning Speed
What is the calendar in the app and the bill reminders?
How to enroll in Earnin Cash Back Rewards
How to keep track of my Earnin Cash Back Rewards
Why did the app send money to me when I didn't cash out?
What is Lightning Speed and how can I get it?
How long does it take to receive the cash I request with Lightning Speed?
Balance Shield alerts and Balance Shield Cash Outs
How much does Balance Shield Cost if the Cash Out is less than $100?