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Earnin Help Center
Account Setup
Bank Account

Bank Account

Bank Account Setup

Why is Earnin waiting for my bank to send updated transactions?
Which bank account types are not supported?
Where do I send my bank transaction screenshots?
If my bank changed their system so my account is no longer linked with Earnin, what can I do?
Is my bank supported?

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Bank Connection

"Invalid Credentials" error when I can log into my bank account.
Keeps saying my "account is not authorized for online use"
My balance is updated so why don't you have my most recent bank transactions?
It says my bank security questions are incorrect but I entered them correctly
Why am I not able to log in to my bank account?

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Frequently Asked Questions

Earnin Statement Regarding COVID-19
I am working from home due to the coronavirus. How will this affect my earnings and how can I get further assistance?
How to Update Earnin App
Is there a quicker way to log in without using a password or fingerprint feature?
Are you guys hiring?
If I refer a friend, do we both get an incentive?
Why do you no longer have paid referrals?
Where are Earnin’s Terms of Service and Privacy Policy located?
Does Earnin sell or share any of my data?
How does the app work?
Who can use Earnin?
Does Earnin charge fees or interest?
How do I contact support?
How do I refer a friend?
Why did I receive a tip from another person?
How soon can I Cash Out after creating an account?
Step-by-Step on how to set up your Earnin Account
I work for more than one company. Can I register multiple employers with Earnin?
How do I upload a pay stub?
I don't have a pay stub. Is there another way for me to set up my account?
Can I activate my payroll if I have paid vacation leave?
What do my bank screenshots need to show when I send them to Earnin?
Can I manually update my earnings?
I recently received a paper check instead of direct deposit. Can you update my account?
What are earnings and how are they calculated?
How long does it take to verify my uploaded timesheet and see earnings?
Why can't I use NAVcheck deposits for my payroll setup?
My direct deposit was delayed/posted early. Can I still cash out?
What are Military Earnings?
Who can use Automagic Earnings?
How to check your available Earnings
How are Automagic Earnings calculated?
What are Timesheet Earnings?
What are Automagic Earnings?
Can Earnin pay me for my earnings from commission or tips?
What does a deposit adjustment mean?
If I cash out before my payday, will I be debited on the coming payday or the next?
My bank balance and transactions can't fit in one screenshot. What do I do?
My bank won't allow me to screenshot anything. How can I get a recent bank transaction sent to you?
Do tips affect my Max?
Can I cancel a Cash Out?
Can I reschedule my debit?
How to Cash Out
How can Holidays affect my pay date and my Cash Out?
Why does Earnin have Maxes?
How can I pay Earnin back?
How much money can I cash out with Earnin?
Do my Boosts affect my Max?
What should I expect with Cash Back Reward Offers?
What is the Boost feature?
What is the calendar in the app and the bill reminders?
How to enroll in Earnin Cash Back Rewards
How to keep track of my Earnin Cash Back Rewards
Why did the app send money to me when I didn't cash out?
What is Lightning Speed and how can I get it?
How long does it take to receive the cash I request with Lightning Speed?
Balance Shield alerts and Balance Shield Cash Outs
How much does Balance Shield Cost if the Cash Out is less than $100?

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