Payroll Setup

Answer Pay stubs are used to identify your pay date to setup your account. If the app requests that you send one it will have an option to upload your pay stub when you open up the Earnin app. Additional notes Although rare, if for any reason you...

Answer Yes, but there isn't another manual way to set it up. Once the Earnin app sees at least 2 direct deposits from your employer, it will automatically set up your account. Additional notes Click here to learn more about setting up your payroll.

Answer Yes, as long as you are still paid through direct deposit (not paper check).  

Answer The app will not be able to recognize your direct deposit if it posts under a different description. In order to update your pay info, please contact support with a pay stub of the most recent direct deposit to verify. Additional notes We ...

Answer You are almost ready to Cash Out, we just have to finalize your account. We just have to identify how you are getting paid by your employer so we can schedule your debits correctly to avoid any overdrafts. To learn more about setting up yo...

Answer Normally, the app requires at least two direct deposits to set up your payroll. However, we can manually set up your payroll if you have a pay stub of your direct deposit. You can send the pay stub through the app or through our 24/7 Live ...

Answer To set up your payroll we may need you to send in a pay stub to help us schedule our transactions based on your payday. This is so we only debit you on the same day you are paid by your employer. To set this up for you accurately, your pay...

Answer At least two direct deposits are required to update your pay dates. You may contact support to update your pay date on the Earnin app.However, if you would like to update your pay dates sooner but only have one direct deposit, you can cont...

Answer We go through this process for us to make sure that we have the correct pay schedule and to re-activate your account from being on-hold. When you see that our debit(s) has successfully posted (not in pending status) in your account, please...

Changing your employer is easy. Here’s how you can do it --  For Android Go to the Earnin app Click the 3 verticle dots icon at the top right corner to access Settings Choose Work Info Select your current employer Answer questions about your pa...