Long chat wait times & Coronavirus

As the impact of the coronavirus spreads, the Earnin team is following updates and evaluating the situation to determine the best ways to support our community. Our customer support team is fully staffed to quickly address issues on a case-by-cas...
Answer We understand that this is an uncertain time and many of our community members are working from home for the time being.  You may remember that when you started using Earnin with your current employer, you turned on location services. Your...
Previously, we were able to use your physical work location to calculate the hours you worked making  it easier to differentiate work time from the rest of life. With all the changes to our working lives due to the novel coronavirus, we're findin...
We love the collaboration and interaction we have with the Earnin community.As we work together toward the goal of building a financial system that works for people, we also recognize that we can save community members time by aggregating COVID-19...
We are currently short staffed due to Covid-19 pandemic resulting in significantly longer wait times for live chat support. We appreciate your understanding and apologize for this inconvenience.
During this tough time, Earnin is still here to assist our community members! If your employer is looking for ways to offer their working employees more options, please refer them to visit our website www.earnin.com and navigate to our Partnershi...