Updating Earnin Account

Keeping your app up-to-date will help us get your money to you as fast as possible. We want to make sure you have the most current version of the app so you can take advantage of any new updates and features we add. To update your app, please tak...

Objective To provide step by step instructions on how to update device software for Android and iOS to ensure compatibility with the Earnin app Device Android iOS Procedure For Android: Make sure your device is connected to Wi-Fi. Open Settings...

  Symptoms Password incorrect message Account locked message Solution If you have entered an invalid password more than six times during log-in your account, your account will be temporarily locked for 2 - 3 hours. Please try logging back in af...

Answer If it's clearly a typo error, we can update this right away. For example, Account Name: Alison and it should be changed to Allison. If it's a request to completely change the name on the account, first name, last name or both. We'll be...

We can definitely change it for you. To do that, just reach out to us so we can help you with this. You will need to provide your email address associated with your Earnin account to the community advocate who assists you.  For more information o...

Answer For Android: Tap on the 3 dots icon in the upper right. Tap on Setting. Tap Edit profile details. Tap your old phone number to update. Tap Update when done. For iOS: Tap on the = sign in the upper left corner. Tap on My Profile. Tap Pho...

Since we receive your information directly from your bank, we rely on them to have the most up-to-date information. This is why you are not required to enter your phone number when signing up. To update your phone number, please log into your ban...

You are not able to re-open an account once it has been closed but you can always create a new Earnin account. To create a new Earnin account just uninstall the app, reinstall it and then go through the sign up flow! Please keep in mind that if ...