General Troubleshooting

Objective Troubleshoot Earnin app on an Android device when it crashes multiple times even after a normal power cycling procedure (turning on/off device). Procedure Note: If steps below doesn't work, please Google the steps for your specific devi...
Answer There may be an issue establishing a connection with the internet. Please check your internet connection and give your device 30 minutes to re-establish a connection with the Earnin app. Additional notes If the issue persists for over an h...
Device Android iOS Procedure For Android Click on the 3 dots at the upper right corner of the home page of the app. A pop-up section will appear and tap on Logout. For iOS Click on the = sign at the upper left corner of the home page of the ...
You are not able to re-open an account once it has been closed but you can always create a new Earnin account. To create a new Earnin account just uninstall the app, reinstall it and then go through the sign up flow! Please keep in mind that if ...