General Troubleshooting

  Answer If you are experiencing problems logging into the app after entering your log in information, please ensure the following before completing the troubleshooting steps listed below: Your username and password are correct Your phone's oper...

Objective Troubleshoot Earnin app on an Android device when it crashes multiple times even after a normal power cycling procedure (turning on/off device). Procedure Note: If steps below doesn't work, please Google the steps for your specific devi...