My payday and debit date are not the same

Banks will sometimes post your paycheck a day or two early. For example, your bank might post your paycheck on Thursday, even though your official payday is Friday. In this case, we'll debit you for the cashouts you made on Thursday.

If you receive an overdraft charge because we took the money back before your paycheck appears in your account, this could mean we have your payroll set up incorrectly, or the setup has changed. If that happens, please send our support team a screenshot of the overdraft charge, and we’ll correct this for you immediately. 

If you notice that our upcoming debit date isn't the same as your next payday, please contact support in the app at least 2 business days before the debit date, and we'll fix this for you.

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