Why can't I cash out?

Answer

Unable to cash out can be caused by different factors. That includes:

1. The account setup is not yet completed.
2. Your account needs to be updated.
3. The bank balance on the account shows negative.
4. You don't have available earnings to cash out. Please see the links below to know the possible reasons why your earnings are not updated.
   1. Automagic Earnings
      • Nature of work is unsupported
      • Account is recently enrolled to Automagic Earnings
      • App permission is disabled/off
      • Inaccurate GPS data recognize from your phone
      • No fixed physical work address
      • Currently on a vacation
      • Unable to bring the phone/device at work or in the office
   2. Electronic timesheet
      
      • Missing information on the screenshot submitted
      • Invalid timesheet
5. Previous Cash Out hasn't been posted on your account yet
6. Max limit has been reached
7. The account is on hold

Device

• Android
• iOS

Additional Notes

• If you would like to learn more about how we collect and use this information, check out our Privacy Policy.