Can I cancel a transfer?

Transfers cannot be canceled through the app. Our support team can cancel transfers in certain cases. 

Lightning Speed transfers are usually sent within minutes*, and therefore can’t be canceled. If a Lightning Speed transfer is delayed for more than 30 minutes, we can cancel the transfer and you will not be charged a Lightning Speed fee. 

Standard speed (ACH) transfers are sent within 1-2 business days. These transfers can be canceled if we receive your request before the funds are sent to your bank for processing. 

 

Upgrade transfers to Lightning Speed

If you selected the standard speed option but want your money faster,  you can upgrade to Lightning Speed! 

Find the transfer confirmation tile on your home screen, and tap “Get it sooner” 

After confirming the Lightning Speed fee and optional tip, your transfer will be on its way. 

 

*Fees may apply to use Lightning Speed. Lightning Speed may not be available to all community members. Cash Outs may take up to thirty minutes, actual transfer speeds will depend on your bank connection. EarnIn will keep debit card information on file to assist with Lightning Speed transactions and will only charge the card if you later provide specific authorization. Restrictions and/or third-party fees may apply, see EarnIn.com/TOS for details.

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