If the issue is a typo or spelling error, our customer care team can correct it right away.
If the request involves changing the name on the account, first name, last name, or both - we'll ask for such as:
- Bank statement showing your name and the last 2 digits of your linked bank account.
- Pay stub showing your complete name.
If you would like to learn more about how we collect and use this information, check out our Privacy Policy.