- If it's clearly a typo error, we can update this right away.
- For example, Account Name: Alison and it should be changed to Allison.
- If it's a request to completely change the name on the account, first name, last name, or both, we'll need documentation such as:
- Bank statement showing your name and the last 2 digits of the account number that was linked to the app.
- Paystub with the new complete name. Usually for changing the maiden name to name after marriage.
- To make the changes on the account kindly reach out to us through chat.