How can I change the name on my account?


  • If it's clearly a typo error, we can update this right away.
    • For example, Account Name: Alison and it should be changed to Allison.
  • If it's a request to completely change the name on the account, first name, last name, or both, we'll need documentation such as:
    • Bank statement showing your name and the last 2 digits of the account number that was linked to the app.
    • Paystub with the new complete name. Usually for changing the maiden name to name after marriage.

Helpful hints

  • To make the changes on the account kindly reach out to us through chat.
  • If you would like to learn more about how we collect and use this information, check out our Privacy Policy.
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