I recently received a paper check instead of direct deposit. Can you update my account?

Answer

Yes, we can update your account as long as the following requirements below are met. 

  1. The account is fully set up. You already made at least one cash out and it has been successfully debited back by Earnin.
  2. There are no failed debits on your account for the past 90 days.
  3. Your pay schedule hasn't changed.
    • If so, we'll have to wait for your next direct deposit to be posted to reset up your pay schedule on the app correctly.
  4. If your check deposit is less than $100, kindly send us a copy of your recent pay stub.
  5. Submit a copy of a letter from your employer stating the reason you receive a paper check instead of a direct deposit.

Device

  • Android
  • iOS

Additional notes

  • The updates that we receive from your bank are sometimes delayed so it is best that a copy of the check deposit and our recent debits posted (not on a pending status) are at hand before reaching out to us for faster processing of your request.
  • You may send a copy of the requirements via chat.
  • How do I update my pay date?
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