How do I file a dispute for a transaction made on my EarnIn Card?

If you believe a transaction on your EarnIn Card is incorrect or unauthorized, please reach out to our support advocates through the app. We are available 24/7 and can assist you in filing a dispute.


Reasons you may need to file a dispute:

  • You did not receive the product or service you ordered
  • You don’t recognize the charge or business on your statement
  • The product you ordered is damaged, defective, or not as described
  • You believe there was fraud on your account
  • Your card was lost or stolen
  • You have been the victim of identity theft

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