If you believe a transaction on your EarnIn Card is incorrect or unauthorized, please reach out to our support advocates through the app. We are available 24/7 and can assist you in filing a dispute.
Reasons you may need to file a dispute:
- You did not receive the product or service you ordered
- You don’t recognize the charge or business on your statement
- The product you ordered is damaged, defective, or not as described
- You believe there was fraud on your account
- Your card was lost or stolen
- You have been the victim of identity theft