Why did my Lightning Speed transfer fail?

Here are the most common reasons why Lightning Speed transfers fail: 

  • Your debit card is expired, locked or being replaced (marked as lost or stolen). 
    • If you recently received a replacement debit card, make sure it’s activated and add it within the app
  • The transfer being sent to an inactive active bank account. 
  • The debit cards has temporary block or restriction
    • Contact your bank if you think your card is blocking EarnIn. 

If your Lightning Speed transfer fails, you can retry as a standard speed (ACH) transfer for free. 

If your transfer is processing for more than 30 minutes, please contact customer support.

 

Fees and restrictions apply to use Lightning Speed. Lightning Speed may not be available at all times. See EarnIn Cash Out User Agreement. Expedited Transfer fee paid up front where applicable - see Evolve Deposit Account Agreement.

Subject to your available earnings, Daily Max and Pay Period Max. EarnIn services may not be available in all states. Restrictions and/or third party fees may apply, for more information please review our Terms of Service available at EarnIn.com/TOS