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Why did my Lightning Speed transfer fail?

Here are the most common reasons why Lightning Speed transfers fail: 

  • Your debit card is expired, locked or being replaced (marked as lost or stolen). 
    • If you recently received a replacement debit card, make sure it’s activated and add it within the app. 
  • The transfer was sent to an inactive bank account. 
  • The debit card has a temporary block or restriction
    • Contact your bank if you think your card is blocking EarnIn transfers. 

If your Lightning Speed transfer fails, you can retry as a standard speed (ACH) transfer for free.

If your transfer is processing for more than 30 minutes, please contact customer support.

 

Fees and restrictions apply to use Lightning Speed. Lightning Speed may not be available at all times. See EarnIn Cash Out User Agreement. Expedited Transfer fee paid up front where applicable - see Evolve Deposit Account Agreement.