I never received my transfer. What's going on?

If you’re enrolled in Lightning Speed, you should receive your transfer instantly.* Standard speed (ACH) transfers arrived in 1-2 business days. 

For details on when funds should arrive, go to How long does it take to get my transfers?

For more troubleshooting help on Lighting Speed transfers, visit Why is my Lightning Speed transfer delayed?


Fees and restrictions apply to use Lightning Speed . Lightning Speed may not be available at all times. See EarnIn Cash Out User Agreement. Expedited Transfer fee paid up front where applicable - see Evolve Deposit Account Agreement.

Subject to your available earnings, Daily Max and Pay Period Max. EarnIn services may not be available in all states. Restrictions and/or third party fees may apply, for more information please review our Terms of Service available at EarnIn.com/TOS