How do I contact chat support?

Chat Support 

Download the EarnIn App to contact chat support (iOS / Android). 

If you’re on a mobile device, click here to contact a community advocate. EarnIn offers 24/7 in-app chat support. 

The chat experience is conversational, meaning your chat history is saved (similar to text messaging). Chats do not get disconnected. Respond at your convenience.   

You can also contact us via chat online by signing in to your account at earnin.com

Chat support is the quickest and easiest way to contact EarnIn. 

Voicemail

If you would like to leave a voicemail for our team, call: 888-551-1784

Phone

If you are an EarnIn Card holder, you can reach phone support by calling: 888-537-9883

Note: This line is reserved for EarnIn Card holders and does not support general inquiries.

Email

For general, non-urgent inquiries: care@earnin.com

Mail

EarnIn

Attn: Customer Care

391 San Antonio Road, Third Floor

Mountain View, CA 94040

 

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