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App Troubleshooting

  • How to update my EarnIn app

  • Cash Out changes for D.C. residents

  • Current app version and compatibility

  • How do I contact chat support?

  • How to logout from the EarnIn app

  • How to troubleshoot the EarnIn app when it crashes (Android and iOS)

  • How to unsubscribe from EarnIn emails

  • How to update mobile device software

  • I'm having issues contacting EarnIn chat support

  • What if I do not live in Washington D.C.?

  • Why can’t Connecticut residents use EarnIn?

EarnIn is a financial technology company not a bank. Banking Services are provided by Evolve Bank & Trust, or Lead Bank, both member FDIC. The FDIC provides deposit insurance to protect your money in the event of a bank failure. More details about deposit insurance here. (fdic.gov/resources/deposit-insurance) Back to Website