How do I contact support?

Answer

Our Live Chat support is available 24x7 all year long (including weekends and all holidays) in the app. 

For iOS:

1. Tap the support bubble (?) at the top right corner
2. Ask a question on the Ask page, then tab Continue to Solutions.
3. If the issue is resolved, tap Solved! 
4. If the issue still persists, tap I Need Help to start a chat with Earnin support.

For Android:

1. Tap on the 3 dots icon in the upper right.
2. Tap Support.
3. Tap Contact Support at the bottom.
4. Ask a question on the Ask page, then tab Continue to Solutions.
5. If the issue is resolved, tap Solved! 
6. If the issue still persists, tap I Need Help to start a chat with Earnin support.

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