We want your finances to move as fast as you do, so we’re here for you 24/7. You can reach out to our in-app 24/7 live chat support, or reach out to us via Facebook or Twitter DM. Our community advocates are always here to help!
For iOS:
- Tap the support bubble (?) at the top right corner
- Ask a question on the Ask page, then tap Continue to Solutions.
- If the issue is resolved, tap Solved!
- If the issue still persists, tap I Need Help to start a chat with Earnin support.
For Android:
- Tap on the settings tab (3 dots icon in the upper right corner).
- Tap Support.
- Tap Contact Support at the bottom.
- Ask a question on the Ask page, then tab Continue to Solutions.
- If the issue is resolved, tap Solved!
- If the issue still persists, tap I Need Help to start a chat with Earnin support.