How do I contact support?

We want your finances to move as fast as you do, so we’re here for you 24/7. You can reach out to our in-app 24/7 live chat support, or reach out to us via Facebook or Twitter DM. Our community advocates are always here to help!

For iOS:

  1. Tap the support bubble (?) at the top right corner
  2. Ask a question on the Ask page, then tap Continue to Solutions.
  3. If the issue is resolved, tap Solved! 
  4. If the issue still persists, tap I Need Help to start a chat with Earnin support.

For Android:

  1. Tap on the settings tab (3 dots icon in the upper right corner).
  2. Tap Support.
  3. Tap Contact Support at the bottom.
  4. Ask a question on the Ask page, then tab Continue to Solutions.
  5. If the issue is resolved, tap Solved! 
  6. If the issue still persists, tap I Need Help to start a chat with Earnin support.

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