FAQ - PadSplit

Am I eligible for this offer?

You qualify if:

  • You're new to EarnIn (you've never had an EarnIn account before)
  • You signed up through a PadSplit link, QR code, or promotion sent via a PadSplit SMS, email or through a PadSplit host-distributed flyer.
  • You complete the required steps below within 90 days of signing up

If you already had an EarnIn account before using the PadSplit link, this offer isn't available to you.

How do I sign up?

Scan the QR code or click the link in the PadSplit SMS, email, or flyer from your host. It'll take you to the EarnIn sign-up page. If you haven’t received such communication please contact support@padsplit.com.

What do I need to do to get my $25?

  • Sign up and verify your identity
  • Complete your first Cash Out within 90 days of signing up
  • Open a Tip/ Savings Jar. Learn more here

Your $25 will post automatically to your Tip/ Savings Jar within 2 business days of completing your first Cash Out.

I already have an EarnIn account. Can I still get this offer?

No, this offer is only available to new EarnIn customers.

Why haven't I received my $25?

A few common reasons:

  • You didn't sign up through the PadSplit link
  • You haven't completed your first Cash Out and opened a Tip/ Savings Jar yet
  • More than 90 days have passed since you signed up
  • You already had an EarnIn account before signing up

If none of these apply to you, our support team is happy to help, just reach out through the app.

When will I get my $25?

As long as you signed up through your PadSplit link, your $25 will land in your Tip/ Savings Jar within 2 business days of completing your first Cash Out.

How do I open a Tip/ Savings Jar?

In the EarnIn app, tap "Create Savings Jar" or “Create Tip Jar” when it pops up, or tap "Save" at the bottom of the screen. Once it's set up, your $25 will arrive within 2 business days (as long as you signed up through PadSplit).

I still have questions, who do I contact?

Reach out to EarnIn support through the app or at support@earnin.com, and we'll take a look at your account.