Login Issues

Answer If you are having trouble logging in, check that your internet connection is stable and the email address you are using is correct. You may need to clear the cache of the Earnin app on your device and attempt to sign in again. Additional n...

Answer Creating a pin is one of the options which does not require a password or fingerprint features. For Android: Tap on the 3 dots icon in the upper right. You will be prompted to set up the fingerprint. Tap No Thanks. Tap Manage Login. Tap X...

  Answer If you are experiencing problems logging into the app after entering your log in information, please ensure the following before completing the troubleshooting steps listed below: Your username and password are correct Your phone's oper...

Objective Find the Earnin app for your new device. Device Android iOS Procedure Android Please make sure you have the most current version of Android installed on your new device then follow these steps: From your device's Home screen, find an...

  Symptoms Password incorrect message Account locked message Solution If you have entered an invalid password more than six times during log-in your account, your account will be temporarily locked for 2 - 3 hours. Please try logging back in af...

Objective How to disable Pincode Procedure Please do these steps to disable Pincode: For Android From any Home screen, tap the Apps icon. Tap Settings > Apps > Application manager. Tap the Earnin application in the default list or tap MORE to sh...

 Objective  Reseting Earnin app's password Procedure To reset your password, click on the following link https://reset.earnin.com and enter your email address under USERNAME. Check your email Inbox for a reset password email

Answer For Android: Tap on the 3 dots icon in the upper right. Tap Manage Login. Tap Enable. Place your finger on the fingerprint scanner on your phone to enable the fingerprint login feature to complete the process. For iOS: Tap on the = sign...