Support Inquiries

We want your finances to move as fast as you do, so we’re here for you 24/7. You can reach out to our in-app 24/7 live chat support, or reach out to us via Facebook or Twitter DM. Our community advocates are always here to help! Related article ...
I got disconnected from my chat. What happens now? This doesn’t happen very often, but when it does, you may contact us again through chat.  If you are unable to connect with our chat support or would like another method to contact us, please rea...
  Procedure In the chat screen, click on the paper clip icon in the lower right corner of the chat A pop up will give you the option to take a photo or upload a photo from your gallery Select which one works best for you This action will uplo...
If you are having issues contacting our chat support, please ensure the following: The operating system on your device is up to date The Earnin app version you have downloaded is the current version If, after updating your operating system and ...
  This doesn't happen very often, but when it does you may contact us again through chat.  If you are unable to have a good connection with our chat support or if you would like to contact us outside of chat, please reach out via Facebook or Twit...
If you want to stop receiving emails from Earnin, follow the quick and easy steps below: Navigate to your email inbox and select any email sent by Earnin At the bottom of the email message, click on the Unsubscribe link A new page will appear sta...