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How it Works

About Earnin
  • Does Earnin charge fees or interest?
  • Does Earnin work for people who are unemployed?
  • How does the app work?
  • Who can use Earnin?
  • How does Earnin make money?
  • How much should I pay when I use Earnin?
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COVID-19 Resources
  • Earnin Statement Regarding COVID-19
  • COVID-19
  • I'm working from home due to COVID-19. Why are my earnings $200 or less?
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General Information
  • Can Earnin app be used outside of the U.S?
  • Can I access my Earnin account using a PC or laptop?
  • Current App Versions and Compatibility Requirements
  • Does Earnin affect credit scores?
  • Does Earnin contact your employer?
  • How to Keep Earnin in New Jersey
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Privacy and Security
  • Does Earnin sell or share any of my data?
  • Can only California residents request their information or request their information be deleted?
  • Does Earnin need my social security number or check my credit?
  • Guidelines for Law Enforcement Requests & Subpoenas
  • How can I request my data from Earnin?
  • How can I request that Earnin delete my data?
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Support Inquiries
  • How do I contact support?
  • Chat Inquiries
  • How to upload an image while on chat
  • I am having issues contacting Earnin's chat support
  • I was disconnected from chat
  • Unsubscribe from Earnin emails
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Working with Earnin
  • Are you hiring?
  • How can I be an Earnin affiliate?
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Frequently Asked Questions
  • How does the app work?
  • Does Earnin charge fees or interest?
  • Does Earnin work for people who are unemployed?
  • Who can use Earnin?
  • Earnin Statement Regarding COVID-19
  • Does Earnin sell or share any of my data?
  • How do I contact support?
  • How do I upload a pay stub?
  • Step-by-Step on how to set up your Earnin Account
  • How soon can I cash out after creating an account?
  • I don't have a pay stub. Is there another way for me to set up my account?
  • I work for more than one company. Can I register multiple employers with Earnin?
  • What do my bank screenshots need to show when I send them to Earnin?
  • I recently received a paper check instead of direct deposit. Can you update my account?
  • My direct deposit was delayed/posted early. Can I still cash out?
  • Can I activate my payroll if I have paid vacation leave?
  • What does a deposit adjustment mean?
  • Can I cancel a Cash Out?
  • How to cash out
  • How can Holidays affect my pay date and my Cash Out?
  • How much money can I cash out with Earnin?
  • Can I reschedule my debit?
  • How can I pay Earnin back?
  • If I cash out before my payday, will I be debited on the coming payday or the next?
  • My bank balance and transactions can't fit in one screenshot. What do I do?
  • My bank won't allow me to screenshot anything. How can I get a recent bank transaction sent to you?
  • Why did I receive a tip from another person?
  • Do tips affect my Max?
  • What is a Max?
  • Why does Earnin have Maxes?
  • Earnings Overview
  • Can Earnin pay me for my earnings from commission or tips?
  • What is Work Email Earnings?
  • I didn’t receive earnings after using my work email to send an email to Earnin
  • Who can use Automagic Earnings?
  • How are Automagic Earnings calculated?
  • What are Automagic Earnings?
  • Can I manually update my earnings?
  • What are Timesheet Earnings?
  • Why can't I use NAVcheck deposits for my payroll setup?
  • How to Update my Earnin app
  • What is Earnin Express and how does it work?
  • What is the calendar in the app and the bill reminders?
  • What are the perks of Earnin Express?
  • What should I expect with Cash Back Reward Offers?
  • How is Earnin Express different from normal cash out?
  • Why did the app send money to me when I didn't cash out?
  • Balance Shield alerts and Balance Shield Cash Outs
  • Do my Boosts affect my Max?
  • How much does Balance Shield Cost if the Cash Out is less than $100?
  • How to enroll in Earnin Cash Back Rewards
  • What is Lightning Speed and how can I get it?
  • How to keep track of my Earnin Cash Back Rewards
  • How long does it take to receive the cash I request with Lightning Speed?
  • What is the Boost feature?
  • If I refer a friend, do we both get an incentive?
  • How do I refer a friend?
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