Getting Started

• How soon can I transfer out after creating an account?

• I have a new phone. Do I have to create a new EarnIn account?

• I never get the email with the verification code to create an EarnIn account, what do I do?

• Step-by-step: Setting up your EarnIn Account

• Why does the app say I have an existing EarnIn account?

• FAQ - Bank Account, Test Transactions and Verification

• Does EarnIn support Chime?

• What are the banks that EarnIn doesn't support?

• Is my bank supported?

• I closed my Earnin account, but I want to open a new one. Can I still use the same bank information?

• Can EarnIn deposit money into a different account?

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• FAQ - Bank Connection and Credentials

• My balance is updated so why don't you have my most recent bank transactions?

• Why is my bank balance incorrect on the app?

• How do I upload a pay stub?

• How do I update my pay date?

• What are the pay stub requirements to set up my account?

• I recently received a paper check instead of direct deposit. Can you add my earnings?

• Where can I send a screenshot of my direct deposit?