EarnIn Features

• Why did the app send money to me when I didn't cash out?

• Balance Shield alerts and Balance Shield Transfer outs

• How much does Balance Shield cost if the Cash Out is less than $100?

• Balance Shield transfers and alerts settings

• I thought I turned Balance Shield off. Why did it still cash out for me?

• Why didn't Balance Shield work?

• Do my Boosts affect my Max?

• I click the Boost Link but it doesn't take me to my Earnin app on my iOS device

• Boost is missing from my Earnin app homescreen

• Who can grant Boosts?

• I gave away all my Boosts. When will I get more?

• How many Boosts do I have?

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• What is Credit Monitoring?

• I enrolled in Credit Monitoring, but my credit information doesn't look right. How can I get it fixed?

• FAQ - Credit Monitoring

• How does Deposit Account work?

• What are the perks of Deposit Account?

• Are EarnIn Accounts FDIC-insured?

• How can I get a direct deposit form for my Deposit Account?

• My employer issued me paper checks while I transitioned my direct deposit to my Deposit Account. How will this affect my Earnin account?

• How is Deposit Account different than Basic Account?

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• Can I deposit checks to my Deposit Account?

• Can I still transfer funds out of Earnin if I set up direct deposit into Earnin?

• Can I stop sending my paycheck direct deposit to EarnIn?

• Can I withdraw my paycheck from my secured account?

• Does my direct deposit amount impact my pay period Max?

• How do I move my paycheck Direct Deposit to Earnin?

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• What is Lightning Speed and how can I get it?

• How long does it take to receive the cash I request with Lightning Speed?

• Why am I seeing different Lightning Speed fee amounts?

• Why wasn’t my Lightning Speed transfer instant?

• How does the fee you are introducing compare to similar apps/companies who charge for immediate access to funds?

• How will I pay the Lightning Speed fee?

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• Can I stop sending part of my direct deposit to my linked bank? How?

• How do I change how much of my direct deposit I send to my linked bank?

• How much of my paycheck should I deposit into EarnIn?

• I changed my auto-transfer to my linked bank. When will this change be effective?

• Is there a minimum direct deposit I need to deposit in my Earnin account?

• What is the Paycheck Router?

• All About Referrals at EarnIn

• My Tip Yourself AutoSave rule overdrafted my account. Can I get a refund of the bank fee?

• How can I pause or stop a scheduled AutoSave Tip Yourself transfer?

• How can I cancel a scheduled AutoSave Tip Yourself transfer?

• How do I schedule an automated transfer to my Tip Yourself Tip Jar?

• Is there a limit on how much I can tip myself in Tip Yourself?

• Can I tip an amount other than $10, $20, or $30 in Tip Yourself?

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• How do I cancel pending Tip Jar deposit transfers?

• Can I have more than one scheduled Tip Jar transfer?

• When will my Tip Jar transfers appear in my checking account?

• I added money to my Tip Jar and it over drafted my account. Can I get a refund?

• How to change a Tip Jar's name and savings goal

• How do I remove a Tip Jar?

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